Delivery and Returns

Delivery

  • Delivery is charged at £3.95 for all orders under £40, for orders over £40 delivery is free. We usually use UPS or a Royal Mail service taking 1-3 days. 
  • If you need your order in a hurry, it's £5.95 for next day delivery on orders received before 12 noon.
  • For those living in Southwell and the surrounding villages, we offer a free delivery service.
  • Delivery to Europe is charged at £20.00*

  • Delivery outside Europe. For those countries for which this service is available, delivery is charged at £25.00**

*subject to certain weight and size restrictions, Should your order exceed these we will contact you to discuss the delivery options available.

**If a delivery option is not made available at the checkout for the country to which you would like a delivery please contact us by phone or email to discuss.

    Returns

    • We hope you'll be delighted with your order but we do understand that occasionally you'll need to return something. If you're not 100% happy with your purchase, you can return it to us within 14 days for a full refund (less the original delivery charge), just make sure it's in its original condition with its packaging intact. For buying over the Christmas period, you can return any unwanted purchases until 31st January.
    Our return address is:
    A Fly Went By
    Park House
    Nottingham Rd
    Southwell
    NG25 0LG